Privacy Policy

This Privacy Policy describes how Full Digital Consulting Systems LLC(“FDCS,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information in connection with:

• Our marketing website at fulldigitalconsultingsystems.com
• The Athena AI-GOS™ software platform at app.fulldigitalconsultingsystems.com (the “Service”)
• Related sales, demo, support, partnership, and Microsoft Partner Marketplace listings

Athena AI-GOS™ is an enterprise AI governance operating system. We process limited account and operational data needed to deliver the Service to customer organizations.

Website and marketing. When you visit our website, request a demo, or contact us, FDCS is the controller of that personal information.

Customer use of Athena AI-GOS™.When a customer organization uses the Service, that organization typically determines what organizational content is entered (for example assessment responses, evidence descriptions, and governance artifacts). In that case, we process such content as a processor / service provider on the customer's instructions, subject to our agreement with that customer.

Depending on how you interact with us, we may collect:

• Account and identity data — name, work email, organization name, role or job title, password credentials (stored hashed), and Microsoft Entra / Microsoft account identifiers when SSO is enabled.
• Business contact data — email, phone number, and message content when you contact sales, request a demo, or inquire about partnerships.
• Service usage and operational data — login timestamps, feature usage, assessment metadata, audit logs, billing/subscription status, and diagnostic telemetry needed to operate, secure, and improve the Service.
• Customer content — information customers voluntarily enter into the Service (for example governance assessments, control evidence notes, action plans, and uploaded or pasted inquiry materials).
• Technical data — IP address, browser/device type, approximate location derived from IP, cookies or similar technologies, and referral URLs on our websites.
• Payment-related data — billing contact details and subscription status. Card payments are processed by our payment provider (for example Stripe); we do not store full payment card numbers on our servers.

• Provide, authenticate, host, maintain, and support the Service
• Create and administer tenant accounts, roles, and access controls
• Respond to sales, demo, support, and partnership inquiries
• Process subscriptions and send transactional notices
• Monitor security, prevent abuse, and maintain audit trails
• Improve reliability, performance, and product features
• Comply with legal obligations and enforce our agreements
• Communicate product updates or service notices where permitted by law

Where data-protection laws require a legal basis, we rely on one or more of: performance of a contract; our legitimate interests in operating and securing an enterprise SaaS product; consent where required (for example certain marketing cookies or optional communications); and compliance with legal obligations.

We do not sell personal information. We may share information with:

• Infrastructure and subprocessors that host or support the Service (for example cloud hosting, email delivery, analytics/observability, identity, and payment processors), under contractual confidentiality and security obligations
• Customer administratorswithin the customer's tenant (users and activity visible according to roles)
• Professional advisors and authorities when required by law, legal process, or to protect rights, safety, and security
• Business transfers in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards

Microsoft Partner Marketplace listings may link to this Privacy Policy so marketplace visitors can review how FDCS handles personal information related to Athena AI-GOS™.

We may process and store information in the United States and other countries where we or our subprocessors operate. Where required, we use appropriate transfer mechanisms and contractual safeguards.

We retain personal information only as long as needed for the purposes described in this Policy, to provide the Service, to meet legal, tax, accounting, and audit requirements, and to resolve disputes. When a customer contract ends, we follow the retention and deletion terms in that agreement (or our standard operational practices if no specific term applies).

We implement administrative, technical, and organizational measures designed to protect personal information, including encrypted transport (HTTPS/TLS), access controls, hashed credentials, tenant isolation controls, and logging. No method of transmission or storage is completely secure; customers remain responsible for safeguarding their account credentials and for configuring access within their tenant appropriately.

Our websites and Service may use essential cookies or similar technologies required for authentication, security, and basic functionality. We may also use limited analytics to understand aggregate website traffic. You can control cookies through your browser settings; disabling essential cookies may affect Service functionality.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to lodge a complaint with a supervisory authority. Customer-end users should typically contact their organization's administrator first for account changes inside the Service.

To exercise privacy rights directly with us, email info1@fulldigitalconsultingsystems.com or info1@fulldigitalconsultingsystems.com. We may need to verify your identity before responding.

The Service and marketing site are intended for business users. We do not knowingly collect personal information from children under 16.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Material changes may also be communicated through the Service or by email where appropriate.

Full Digital Consulting Systems LLC
Privacy inquiries: info1@fulldigitalconsultingsystems.com
General contact: info1@fulldigitalconsultingsystems.com
Phone: (346) 573-1200

Prefer a form or sales conversation? Visit our Contact page.